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Healthcare Providers & Home Health

Back-office services for providers and home health agencies.

We run claims, coding and records processes for healthcare providers and home health agencies. Where it helps, we add AI agents that take routine work off your clinicians and billing staff.

claims-intake-agent · audit log

  1. INTAKEReceived invoice · Portuguese · PDF scan
  2. OCRDocument classified as hospital invoice
  3. TRANSLATELine items translated to English
  4. EXTRACTProvider, dates, line items, currency captured
  5. CHECKPolicy active · no duplicate found
  6. FLAGRoom charge above contracted rate, reason attached
  7. REVIEWAssigned to bill reviewer for confirmation
  8. DONEDecision-ready claim · full audit trail
Illustrative audit log

The challenge

What slows operations down

  • Rework and denials

    Incomplete documentation and coding errors lead to rework and delayed reimbursement.

  • Administrative load

    Clinicians and office staff spend time on paperwork and phone calls instead of patients.

  • Compliance pressure

    Every process has to protect patient data and stand up to audit.

What we deliver

Services run by our teams, supported by AI agents

  • Provider services

    • Claims processing
    • Home healthcare services
    • OASIS-based coding
    • HIPAA-aligned processes
    • Medical records management
  • Voice agents for calling

    • Visit and appointment confirmations
    • Document and signature reminders
    • Payer follow-up calls
    • Warm handoff to your office
  • Compliance

    • ISO 27001 implementation
    • ISO 9001 implementation
    • Internal audits
    • Staff training

Where agents help

Where AI agents help

  • Document intake

    Referrals, orders and records classified and structured on arrival.

  • Coding assistant

    Suggests codes with the supporting documentation. Your coders decide.

  • Outbound reminders

    Voice reminders for visits, documents and signatures, with handoff to your office.

  • Care-Track

    Our care-tracking platform for coordination, workflow and reporting.

Clients

Organisations we work with

  • After Care logo

    Home healthcare

    After Care

    A home healthcare services provider partnering with Sthiram for IT solutions and claims processing.

    • IT solutions
    • Claims processing
  • Legacy Home HealthCare logo

    Home healthcare

    Legacy Home HealthCare

    A home healthcare partner using Sthiram provider services and compliance consulting.

    • Provider services
    • Compliance consulting

FAQ

Common questions

Do you work with home health agencies in the USA?

Yes. We support home health agencies with claims processing, OASIS-based coding and records management, using HIPAA-aligned processes.

Will agents make coding decisions?

No. A coding assistant can suggest codes with the supporting documentation, but certified coders make every decision.

Next step

Talk to our team

Sthiram · Efficiency with stability